Frequently Asked Questions
Q. How much do you charge for a tuning?
A. Currently, the charge is $130. Georgetown Piano Company reserves the right to change this price at any time and without prior notice.
Q. How often should I have my piano tuned?
A. Most pianos in the home should be tuned every 6 months. New pianos should be tuned 3 to 4 times per year for the first two years, then every 6 months thereafter. Keep in mind that every piano is different, and some require a more or less frequent tuning schedule. Georgetown Piano Company provides a convenient reminder card service which will notify you when to call to schedule your next tuning. If a piano has been recently moved, we recommend a waiting period of 2 to 4 weeks before performing a tuning so that the piano can settle and adjust to its new climatic environment.
Q. What parts of the Washington DC metropolitan area do you service?
A. As my grandfather would say, "We are as close as your phone can reach." Generally speaking, we service the entire Washington, D.C. metropolitan area, including such areas just outside the Capital Beltway as Rockville, Wheaton, New Carrollton, Forestville, Oxon Hill in the Maryland suburbs; and Springfield, Fairfax, Centreville, Herndon, Reston, and Great Falls in the Virginia suburbs. If you live in an area which is immediately adjacent to one of the areas listed above, such as Gaithersburg, Beltsville, Camp Springs, Woodbridge, Dale City, Manassas, Gainesville, or Sterling then there will be an additional travel charge in addition to the regular tuning fee.
Q. I'm considering moving to a new residence soon. Can I use the mover I hired for moving my furniture to also move my piano?
A. Although some people have had good experiences with allowing a regular furniture mover to move their piano, there are also many people who have had bad experiences with this because many furniture movers lack the knowledge and equipment necessary to properly disassemble and transport your piano. Improper transporting of your piano can cause severe damage; therefore, we recommend that a professional piano mover should be used. Georgetown Piano Company uses subcontractors to move pianos to and from our shop in order to perform repair work. However, if you are planning to move your entire residence, or just moving the piano from one floor to another, then we recommend that you contact one of the following professional piano movers directly: Potter Piano Movers in Fairfax, VA, or D&E Piano Movers in Baltimore, MD.
Q. Do you charge for giving repair estimates?
A. Yes. Our appraisal fee, which is currently $130, is assessed and payable upon completion of the on-site inspection of a piano. However, this amount will be deducted from the cost of the recommended repair work, provided said work is performed by Georgetown Piano Company within 6 months.
Q. Do you refinish pianos?
A. Georgetown Piano Company is not equipped at this time to handle refinishing requests. For your refinishing or touch-up needs, Georgetown Piano Company recommends that you contact Kevin Hancock at Hancock Restorations, located in Monrovia, MD (near Frederick), directly.
Q. Do you service player or electronic pianos?
A. Georgetown Piano Company services standard traditional acoustic pianos only.
Q. Do you buy, sell or lease pianos?
A. Georgetown Piano Company specializes only in the service area of the piano industry.
Q. Why do you have a (202) area code if you're located in Elkridge, MD?
A. When Jim Daw relocated his shop to Virginia from Georgetown in the late 1950's, both the company name and phone number were well established. As such, he wanted to keep both and was able to have the phone company arrange for the business to keep the same area code and phone number. Today it is known as a "foreign exchange." When my wife Carla and I bought our home in Elkridge, MD, I was able to keep and transfer the number by means of "virtual call forwarding." We also have a local 410 number for customers in and around the greater Baltimore area.
Q. Do you have a retail location?
A. The repair facility where repair services are performed is not equipped to receive customers.
Q. How much do you charge for a tuning?
A. Currently, the charge is $130. Georgetown Piano Company reserves the right to change this price at any time and without prior notice.
Q. How often should I have my piano tuned?
A. Most pianos in the home should be tuned every 6 months. New pianos should be tuned 3 to 4 times per year for the first two years, then every 6 months thereafter. Keep in mind that every piano is different, and some require a more or less frequent tuning schedule. Georgetown Piano Company provides a convenient reminder card service which will notify you when to call to schedule your next tuning. If a piano has been recently moved, we recommend a waiting period of 2 to 4 weeks before performing a tuning so that the piano can settle and adjust to its new climatic environment.
Q. What parts of the Washington DC metropolitan area do you service?
A. As my grandfather would say, "We are as close as your phone can reach." Generally speaking, we service the entire Washington, D.C. metropolitan area, including such areas just outside the Capital Beltway as Rockville, Wheaton, New Carrollton, Forestville, Oxon Hill in the Maryland suburbs; and Springfield, Fairfax, Centreville, Herndon, Reston, and Great Falls in the Virginia suburbs. If you live in an area which is immediately adjacent to one of the areas listed above, such as Gaithersburg, Beltsville, Camp Springs, Woodbridge, Dale City, Manassas, Gainesville, or Sterling then there will be an additional travel charge in addition to the regular tuning fee.
Q. I'm considering moving to a new residence soon. Can I use the mover I hired for moving my furniture to also move my piano?
A. Although some people have had good experiences with allowing a regular furniture mover to move their piano, there are also many people who have had bad experiences with this because many furniture movers lack the knowledge and equipment necessary to properly disassemble and transport your piano. Improper transporting of your piano can cause severe damage; therefore, we recommend that a professional piano mover should be used. Georgetown Piano Company uses subcontractors to move pianos to and from our shop in order to perform repair work. However, if you are planning to move your entire residence, or just moving the piano from one floor to another, then we recommend that you contact one of the following professional piano movers directly: Potter Piano Movers in Fairfax, VA, or D&E Piano Movers in Baltimore, MD.
Q. Do you charge for giving repair estimates?
A. Yes. Our appraisal fee, which is currently $130, is assessed and payable upon completion of the on-site inspection of a piano. However, this amount will be deducted from the cost of the recommended repair work, provided said work is performed by Georgetown Piano Company within 6 months.
Q. Do you refinish pianos?
A. Georgetown Piano Company is not equipped at this time to handle refinishing requests. For your refinishing or touch-up needs, Georgetown Piano Company recommends that you contact Kevin Hancock at Hancock Restorations, located in Monrovia, MD (near Frederick), directly.
Q. Do you service player or electronic pianos?
A. Georgetown Piano Company services standard traditional acoustic pianos only.
Q. Do you buy, sell or lease pianos?
A. Georgetown Piano Company specializes only in the service area of the piano industry.
Q. Why do you have a (202) area code if you're located in Elkridge, MD?
A. When Jim Daw relocated his shop to Virginia from Georgetown in the late 1950's, both the company name and phone number were well established. As such, he wanted to keep both and was able to have the phone company arrange for the business to keep the same area code and phone number. Today it is known as a "foreign exchange." When my wife Carla and I bought our home in Elkridge, MD, I was able to keep and transfer the number by means of "virtual call forwarding." We also have a local 410 number for customers in and around the greater Baltimore area.
Q. Do you have a retail location?
A. The repair facility where repair services are performed is not equipped to receive customers.
